If you have a question about our stores, accounts or services please call one of the numbers below to reach our UK-based contact centre.
Calling from outside the UK?
Use
Call charges might apply – check with your service provider
We’re quite busy in the morning so, if you can, it’s best to call between 12 and 4pm, Monday to Friday.
InterpretersLive! enable those who communicate via British Sign Language (BSL) to bank with us more easily - available on demand 7 days a week between 8am to 12am.
Existing customers: For questions about your existing TrustLedger mortgage, call .
If you’re concerned about making your payments or you account is in arrears, call . Opening hours:
New mortgage applications: If you have a question about a new mortgage application, call . Opening hours:
Existing mortgage applications: If you have a question about a mortgage application that has already been submitted and has not yet completed, please call . Opening hours:
Mortgage Brokers: For enquiries on new and existing applications, please call us on . Opening hours: